SHIPPING & RETURNS

Shipping Policy

I Sundeep Kaur (“we” and “us”) is the operator of (https://kalakarstore.com) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. Shipping Locations: We currently ship only within India. Our shipping services are limited to domestic buyers within the country.

2. Shipping Methods: Orders for domestic buyers are shipped using registered domestic courier companies and/or speed post services. We strive to choose the most reliable options for secure and timely delivery.

3. Order Processing Time: Orders are typically processed and shipped on the same day or the next business day. However, please note that the delivery time may vary and could take between 1 to 7 working days. The actual delivery time depends on factors such as order volume and external conditions, following the norms of the respective courier company or post office.

4. Delivery Delays: Kalakar holds no liability for any delays in delivery that may occur due to unforeseen circumstances, climate conditions or issues with the courier company or postal authorities. We understand the importance of timely delivery and make every effort to minimize delays.

5. Shipping Costs: Shipping costs are calculated during checkout based on the weight, dimensions, and destination of the items in the order. Shipping payment will be collected with the purchase. This price will be the final price for shipping cost to the customer.

6. Contact Us: If you have any questions or concerns regarding our Shipping & Delivery Policy, feel free to reach out to us. We value your satisfaction and are here to assist you.

*Note: This Shipping Policy is subject to change, and any modifications will be updated on our website. Please check back periodically for the latest information.*

Return & Refund Policy

Returns

A ‘return’ means giving back something you bought from Kalakar's website, https://kalakarstore.com. You can ask for a return only if you got the wrong item. We’ll replace the wrong product with the right one in that situation.

Returns will not be accepted if the customer accepts the order at the time of delivery.

Returns will be processed in 10-12 working days.

Refund

Refund Prepaid Orders: – In the event of a customer refusing to accept the order during delivery or if the customer’s phone is unreachable or unresponsive, a refund will be processed promptly. Customers will be notified before initiating the refund to maintain transparency in the process. Refund would be processed in 5 working days.

Customer Cooperation: -We appreciate your understanding and cooperation in adhering to our return and refund policy. Your cooperation ensures a smoother and more efficient process for both parties.

Contact Us: – If you have any concerns or questions regarding our return and refund policy, please feel free to reach out to our dedicated customer service team. We are here to assist you and address any queries you may have.